This is absolutely killing me. My business depends on my ability to produce video content, and I'm currently unable to render out anything. I know many people have various crash problems, so I'll try to be as detailed as I can.
For the sake of simplicity, the following is all about Adobe Media Encoder's crash, though both programs crash in the same way about the same time.
When I render out a project from PP or AME, I get a crash to desktop anywhere from 3 to 4 minutes after my render has started. When it first started happening I would sometimes get a BSoD. I can however export bars and tone without issue. I've tried rendering out sequences that use video from my 5DMkII and my GoPro Hero 3 black, which leads me to believe my video files are not corrupt. (f
The crash generates three files, all from windows.
http://pastebin.com/e4zx1ba7
I also have the crash dump file which I will happily send to any Adobe employee who may be able to make heads or tales of this. I'm not a computer engineer, but I do build them myself and I have a greater than average grasp on them, and yet I can't seem to solve this problem.
I have watched my process manager while rendering and do not see excess stress on the CPU or RAM.
- Adobe software up to date (as of this posting)
- All drivers / chipsets, BIOS updated
- No recent addition of hardware or software when problem started
- Computer is only for editing, so only a few other programs that could be causing crash
- Memory Check found no problems
My computer specs:
Windows 7 64bit (up to date)
Motherboard: ASUS P8Z77-V LGA 1155 Intel Z77
CPU: Intel Core i7-3770 Quad-Core Processor 3.4 GHz 4 Core LGA 1155
Video Card: EVGA GeForce GTX 560 Superclocked 2048 MB GDDR5 PCI Express 2.0
Ram: G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666)
Any ideas? I've googled as hard as I can, and come up with nothing that has worked. It is too generic of a problem I guess. It would be easier if there was a legitimate error to pass on